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Terms of Service

Last Updated: November 18, 2025

Welcome to GoGreen Jackson Artificial Grass

These Terms of Service govern your use of our services and website. By working with us or using our website, you agree to these terms. Please read them carefully before moving forward with any service.

Services We Provide

GoGreen Jackson Artificial Grass offers artificial grass installation and related services for residential and commercial properties in Jackson, MS and surrounding areas. When you hire us, we will provide the specific services outlined in your written quote or contract. Any additional work beyond your original agreement will require your approval and may involve extra costs.

Getting a Quote and Scheduling

We offer free quotes for all our services. Your quote is based on the information you provide and our site inspection. Final pricing may change if we discover unexpected conditions during the project. We will always discuss any changes with you before proceeding. Once you accept a quote, we will schedule your installation based on availability. Weather and other factors may affect your scheduled date, and we will keep you informed of any delays.

Payment Terms

We typically require a deposit before starting work, with the remaining balance due upon completion. Specific payment terms will be outlined in your contract. We accept various payment methods, and all payments must be received before we consider the project complete. If you have questions about payment, please contact us at (601) 419-8011.

Your Responsibilities

To help us complete your project smoothly, you need to:

  • Provide accurate information about your property and project needs
  • Ensure we have clear access to the work area
  • Remove any items from the work area that might interfere with installation
  • Keep pets and children away from the work area during installation
  • Notify us immediately if you notice any issues after installation

Our Warranty and Guarantees

We stand behind our work. Our installation comes with a workmanship warranty, and the artificial grass products we use come with manufacturer warranties. Specific warranty details will be provided in your contract. To keep your warranty valid, you must follow the maintenance instructions we provide and use your turf for its intended purpose.

Cancellations and Changes

If you need to cancel or reschedule your project, please let us know as soon as possible. Cancellations made after materials have been ordered may result in charges for those materials. Changes to your project scope after work has started may affect your timeline and total cost. We will work with you to find the best solution for any necessary changes.

Limitations of Liability

While we take great care in our work, we cannot be held responsible for damage to underground utilities that are not properly marked, pre-existing property damage that was not visible during inspection, or issues caused by improper use or maintenance of your artificial grass after installation. We carry liability insurance to protect both you and us during the project.

Disputes and Legal Matters

If you have any concerns about our work, please contact us first. We want to make things right and will work with you to resolve any issues. These terms are governed by the laws of Mississippi. Any legal disputes will be handled in the courts of Jackson, MS.

Changes to These Terms

We may update these terms from time to time. The most current version will always be available on our website. If we make significant changes, we will notify our active customers.

Contact Us

If you have questions about these Terms of Service, please reach out: